SERVER

Department:	FOH
Location:	Columbia/Ellicott City, MD, USA
Employment Type:	Part Time

Maintains a Guest focus while performing duties Assumes 100% responsibility for quality guests' experience Welcome and greet guests within one minute. Make all our guests feel special and let them know you're there to personally take care of them Inform guests of specials and menu changes. Make specific beverage, appetizer, entrée, and dessert recommendations you genuinely feel your guestswill enjoy Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item tothe table. Deliver food and beverages from kitchen and bar to guests in a timely matter Pre-bus tables between each course. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dinning areas. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Provide proactive beverage refills Prepare final bill, present check to guest, accept payment, and process through the POS system. Return change to the guest quickly. Be ready and willing to assist fellow servers before they ask. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience.

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